Help Center – Everything You Need to Know Before Your Visit

Any Questions?
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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About San Diego Automotive Museum

What are the San Diego Automotive Museum’s opening hours?

The museum is open Tuesday through Sunday from 10:00 AM to 5:00 PM, with the last admission at 4:30 PM.

Is the San Diego Automotive Museum open on Mondays?

The museum is generally closed on most Mondays.

Where is the San Diego Automotive Museum located?

It is located inside Balboa Park at 2080 Pan American Plaza, San Diego, CA 92101.

What types of vehicles are on display at San Diego Automotive Museum?

The museum features historic and classic cars, international motorcycles, and unique vehicles like the DeLorean and Louie Mattar’s Cadillac.

Are there any special exhibitions at San Diego Automotive Museum?

Yes, there are rotating exhibitions such as Star Rides, Indian Motorcycles, and San Diego Lowriders.

Does the San Diego Automotive Museum offer guided tours?

Guided tours are available and can be arranged, often as part of group visits.

Is there a gift shop at San Diego Automotive Museum?

Yes, the museum has a gift shop offering automotive-themed items both online and in person.

Are there educational programs at the San Diego Automotive Museum?

The museum offers educational programs including the IGNITE Academy for hands-on learning and career exploration.

Is parking available near the San Diego Automotive Museum?

Parking is available within Balboa Park, close to the museum’s location.

Are pets allowed inside the San Diego Automotive Museum?

There is no specific information available about pet policies, so pets are generally not permitted inside.

Are there any special events held at the San Diego Automotive Museum?

Yes, the museum hosts events like Cars and Coffee, Shifting Gears Rally, and other automotive-themed gatherings.

Is photography allowed inside the San Diego Automotive Museum?

Photography is usually permitted, but flash or tripod use may be restricted.